Responsible Gaming at 77bec

Our Commitment to You

Our commitment extends beyond providing tools. We monitor platform activity for signs of harmful gambling patterns and may proactively reach out to players who show indicators of distress — such as large, rapid deposits following significant losses, or extended unbroken playing sessions. If our team contacts you about your gaming behaviour, please treat this as genuine concern for your wellbeing, not as criticism.

Our commitment extends beyond providing tools. We monitor platform activity for signs of harmful gambling patterns and may proactively reach out to players who show indicators of distress — such as large, rapid deposits following significant losses, or extended unbroken playing sessions. If our team contacts you about your gaming behaviour, please treat this as genuine concern for your wellbeing, not as criticism.

Age Verification — 21+ Only

77bec strictly prohibits gambling by anyone under the age of 21. During the registration process, all players are required to confirm that they meet the minimum age requirement. Where 77bec has reasonable grounds to suspect that a registered account is being operated by a person under 21, that account will be suspended immediately pending full age verification. Any funds in such an account will be frozen until identity is confirmed.

If you are a parent or guardian and you believe your child has accessed the 77bec platform, please contact our support team immediately at [email protected]. We will act without delay to close the account, reverse any transactions where possible, and ensure the child's details are permanently removed from our systems.

Deposit Limits Explained

Setting a deposit limit is one of the most effective ways to manage your gambling spend. 77bec allows you to set limits at three intervals to suit your personal budgeting needs:

• Daily limit: the maximum total amount in BDT you can deposit within any single 24-hour period, calculated from midnight Bangladesh Standard Time (BST, UTC+6).
• Weekly limit: the maximum total amount you can deposit across any rolling 7-day window. This resets at midnight BST on the same day of the week the limit was originally set.
• Monthly limit: the maximum total amount you can deposit across any rolling 30-day period. Increases to a monthly limit take effect only after a mandatory 30-day cooling period to prevent impulsive decisions.

Decreasing a deposit limit takes effect immediately. To request a change to your deposit limits, contact [email protected] with your registered account details and the new limit you would like applied. Our team processes all limit requests within 24 hours.

Time-Out and Session Limit Features

Playing for too long in a single session can cloud judgement and lead to decisions that would not otherwise be made. 77bec provides three time-based tools to help you stay in control of how long you spend on the platform:

• Session time limit: set a maximum duration for each individual gaming session. When the limit is reached, you will receive an alert and the option to end the session immediately or continue for a brief confirmed extension.
• Reality check reminders: receive on-screen pop-up notifications at intervals you choose (every 30, 60, or 90 minutes) showing your session duration, total amount bet, and net result for the session.
• Cool-off periods: take a voluntary break of 24 hours, 1 week, or 1 month. During a cool-off, you cannot deposit or place bets. The cool-off cannot be cancelled once activated, but it does not permanently close your account.

To activate any of these time-based tools, contact our support team at [email protected] or request the change through your account settings page. All time-limit activations are processed within 24 hours and, in most cases, take effect immediately upon confirmation.

Self-Exclusion — Taking a Longer Break

If you feel that gambling is negatively affecting your life — financially, emotionally, or in your relationships — self-exclusion is the right step. 77bec offers self-exclusion periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully restricted: you cannot log in, deposit, or access any betting or casino products. Any promotional communications will also be suspended.

To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered username, full name, and the exclusion period you are requesting. Your request will be confirmed and activated within 24 hours. Once activated, a self-exclusion cannot be reversed before the chosen period expires — this is intentional, to protect you at a time when you need it most.

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in oneself. It affects people of all ages and backgrounds, including many in Dhaka, Chittagong, Sylhet, and across Bangladesh who use online platforms for entertainment. The following are common warning signs that gambling may be becoming a problem. If you recognise several of these in yourself or someone you know, it is important to seek help.

Protecting Young People

77bec strongly encourages parents and guardians to take active steps to prevent underage access to online gambling. While 77bec implements robust age verification during registration, there are additional measures families in Bangladesh can take at home:

• Use parental control software on shared devices to block access to gambling websites and apps.
• Keep your 77bec account credentials private and never save passwords on shared or family devices.
• Have open conversations with young people about the risks of gambling, including the fact that outcomes are determined by chance and that losses are normal and expected.

Tips for Playing Safely

Responsible gaming is not about playing less — it is about playing smarter. The following habits help Bangladesh players enjoy 77bec as pure entertainment without letting it cross into harmful territory:

• Set a firm budget before you start playing — decide the maximum you are willing to lose and treat it as the cost of entertainment, not an investment.
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol or other substances — these states impair judgement and lead to impulsive decisions.
• Take regular breaks during a session — stand up, walk around, and give your mind a chance to reset before continuing.
• Balance gambling with other leisure activities — cricket matches, spending time with family, exploring Dhaka or Cox's Bazar, or any hobby that brings you joy independently of the outcome.
• Remember that winning streaks are temporary and statistically normal — they do not indicate that you have found a system or that future wins are more likely. Every game outcome is independent.