77bec Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 77bec ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "the Player") who register for or use the services available at https://77bec.app. 77bec is committed to handling your personal data responsibly, lawfully, and transparently.

By creating an account on the 77bec platform or by continuing to use our services after this Policy has been published, you acknowledge that you have read this Policy in full and consent to the data practices described herein. If you do not agree with any part of this Policy, you must not use the 77bec platform.

2Information We Collect

77bec collects personal data in the following categories, depending on how you interact with our platform:

• Identity and Contact Data: full name, date of birth, username, email address, and mobile phone number provided at registration.
• Verification Data: government-issued identity documents (national ID, passport), proof-of-address documents, and payment method ownership documentation submitted during KYC verification.
• Financial Data: deposit and withdrawal transaction records, payment method identifiers (bKash account numbers, Nagad or Rocket account numbers), and account balance history. 77bec does not store full card numbers.
• Technical and Usage Data: IP address, device type and operating system, browser type, session timestamps, pages visited, games played, betting history, and platform interaction logs. This data is collected automatically when you use the platform.
• Communications Data: records of your correspondence with our customer support team, including chat transcripts and email exchanges, retained for quality assurance and dispute resolution purposes.

3How We Use Your Information

77bec processes your personal data only for the specific, legitimate purposes listed below. We do not use your data for any purpose incompatible with those listed:

• Account Administration: to create, maintain, and manage your player account, process your deposits and withdrawals, and provide access to betting and casino products.
• Identity Verification and Fraud Prevention: to verify your identity in accordance with KYC requirements, detect and prevent fraudulent activity, money laundering, and other financial crimes, and comply with applicable legal obligations.
• Responsible Gaming Compliance: to monitor gaming patterns, apply responsible gaming tools (deposit limits, cooling-off periods, self-exclusion) where requested, and fulfil our duty of care to players who may be showing signs of problem gambling.
• Platform Improvement and Security: to analyse usage data for the purpose of improving platform performance, identifying and fixing technical issues, and maintaining the security and integrity of our systems.
• Marketing Communications (with consent only): to send you promotional offers, bonus notifications, and platform updates by email or SMS, strictly where you have opted in to receive such communications. You may unsubscribe at any time.

4Legal Basis for Processing

77bec processes your personal data on one or more of the following legal bases:

• Contractual Necessity: processing is required to provide the services described in the Terms & Conditions — for example, account management, payment processing, and game delivery.
• Legal Obligation: processing is required to comply with applicable legal and regulatory requirements, including anti-money laundering rules, age verification obligations, and responsible gaming mandates.
• Legitimate Interests: processing is carried out for the purposes of fraud prevention, platform security, and improving our services, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: where you have given your explicit consent — for example, for marketing communications — processing is carried out only for the purposes for which consent was given. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5Sharing of Your Information

77bec does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below:

• Payment Processors: transaction data is shared with our payment processing partners (bKash, Nagad, Rocket, Upay) solely to execute the deposits and withdrawals you request. These partners are bound by their own data protection policies.
• Identity Verification Providers: during KYC checks, identity documents and related personal data may be processed by a third-party verification provider operating under a strict data processing agreement with 77bec.
• Game Providers: gameplay data (session ID, bet amounts, game outcomes) is shared with game providers such as Pragmatic Play and Evolution Gaming as technically necessary to deliver their games. No personally identifiable information beyond a pseudonymous session identifier is shared for this purpose.
• Legal and Regulatory Authorities: where required by law, court order, or regulatory obligation, 77bec may disclose personal data to competent authorities. We will inform you of such disclosures to the extent permitted by law.

In all cases where 77bec engages third-party data processors, those processors are required to handle your data securely, to use it only for the specified purpose, and to comply with applicable data protection standards. 77bec remains responsible for ensuring those obligations are met.

6Payment Data and Financial Security

All payment transactions processed through the 77bec platform are handled via encrypted connections. 77bec does not store complete payment credentials such as full bKash PINs, full Nagad PINs, or full bank account details. Only the minimum reference information necessary to reconcile transactions — such as a partial account number or a transaction reference code — is retained in our systems.

Players are strongly advised never to share their mobile banking PINs, OTP codes, or account passwords with any third party — including anyone claiming to represent 77bec customer support. 77bec support staff will never ask for your full PIN or password under any circumstances.

7Cookies and Tracking Technologies

The 77bec platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience. The categories of cookies we use are as follows:

• Essential Cookies: strictly necessary for the platform to function. These cookies maintain your login session, remember your language preference, and protect against cross-site request forgery. They cannot be disabled without breaking core functionality.
• Analytics Cookies: used to collect aggregated, anonymised data on how players navigate the platform — for example, which pages are most visited and how long sessions typically last. This data is used solely to improve the platform and contains no personally identifying details.
• Preference Cookies: used to remember choices you have made on the platform, such as your preferred language version, so that these preferences are restored on your next visit.

You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality and user experience of certain parts of the platform. 77bec does not use third-party advertising cookies or cross-site tracking cookies.

8Data Retention

77bec retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data and transaction records are retained for a minimum of 5 years from account closure or the date of the last transaction (whichever is later) to comply with anti-money laundering and financial record-keeping obligations; communications and support records are retained for 2 years from the date of the interaction; analytical and usage data is aggregated and anonymised after 12 months and is no longer considered personal data at that point.

When personal data is no longer required and no legal retention obligation applies, 77bec will securely delete or irreversibly anonymise it. Players who close their accounts may request confirmation of data deletion by contacting [email protected].

9Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data 77bec holds about you. To exercise any of these rights, please contact [email protected]:

• Right of Access: you may request a copy of the personal data we hold about you, together with information about how it is used and with whom it has been shared.
• Right of Rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right of Erasure: in certain circumstances you may request that we delete your personal data. This right is not absolute — we may be required to retain certain data to comply with legal obligations — but we will inform you of any such limitation at the time of your request.
• Right to Restrict Processing: you may ask us to suspend the processing of your personal data in specific circumstances — for example, while you contest its accuracy or while we investigate a complaint you have raised.
• Right to Withdraw Consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

77bec will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 60 days, in which case we will notify you within the initial 30-day window and explain the reason for the extension.

10Data Security

77bec implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption of all data in transit, encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and server infrastructure hosted in secure, access-controlled data centres.

While 77bec takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77bec will notify you without undue delay and will take all appropriate steps to contain the breach and mitigate its effects.

11Protection of Minors

The 77bec platform is strictly intended for adults aged 21 years or older. 77bec does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on the platform, please contact us immediately at [email protected] so that we can take appropriate action.

12Changes to This Privacy Policy

77bec reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this Policy, we will notify registered players via the platform's notification system or by email to the registered account address at least 14 days before the changes take effect.

The current version of this Privacy Policy is always accessible at https://77bec.app/privacy-policy. The effective date at the top of this page indicates when the most recent version came into force. We encourage you to review this Policy periodically to stay informed about how we protect your information.

13Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which 77bec handles your personal data, please contact our support team. We take all privacy enquiries seriously and aim to resolve them promptly and fairly.

Email: [email protected]. Our privacy team is available 24/7 and will respond to all formal privacy complaints within 5 business days of receipt. Players in Bangladesh may also direct complaints to our support team in English at any time of day or night.